1 hour ticket response
We are specialized in giving a prompt and appropriate solution to each customer support ticket posted by a user. Our professional client support team members will examine your request and will offer you the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, our average trouble ticket response time has proved to be 20 minutes.
An Outstanding Client Care Service
We have a team of web hosting support techs who are eager to reply to all your inquiries anytime you need help. The majority of our customer support team representatives have many years of experience in the Linux cloud web hosting packages sphere, which suggests that you can always count on prompt and in–depth answers to your questions.
An Easy–to–Navigate Help Center
In the Online Control Panel you can find an intuitive Help section where you can get quick hints on how you can use our hosting services. You can get the answers to your questions in our F.A.Q. section, see more suggestions in the web hosting account administration articles or watch our instructional video tutorials.