One-Hour Response Guarantee
Discover a lot more about the 1-hour response time guarantee and exactly how you, as the customer, may benefit from it.
If you have a website, a problem could always emerge and it does not automatically have to be connected to the hosting service. For example, something can go wrong when you bring a web-based application up to date or some critical data might be edited or erased by chance. Whatever the essence of the problem may be, you’ll have to touch base with the tech support team and request them to recover a backup or to help you fix the problem that you are facing. How promptly they’ll do it will determine the length of time that your websites will be unreachable. For certain websites like social networks or online shopping portals, a continual inaccessibility too often means lost visitors and cash. That’s why, it is important that you use the services of a web hosting company that provides not only a very good technical support service, but also a quick one.
One-Hour Response Guarantee in Cloud Web Hosting
With a cloud web hosting from us, you can just forget about waiting around for hours and hours, or even one whole day, to receive an answer to a customer support ticket or an email. Regardless of when you touch base with us, we will lend you a hand within less than one hour with any technical and sales inquiries that you might have. In reality, our actual reaction time scarcely ever exceeds twenty-thirty minutes. Since we’re available 24 hours a day, 7 days a week, you will always get assistance in a timely fashion and we are aware of exactly how vital that is in the e-world. Soon after you contact us, we will respond to your inquiries. In case you bump into any technical difficulty, we’ll tackle it instead of you, or we’ll supply you with all the required information if there is something that you need to do yourself.